Telecomms & Voice Services

Jingl ring-group settings screen

The Jingl cloud-PBX has an intuitive interface for simple administration tasks

Staff at Shack West have been working in the telecomms, voicemail & electronic messaging industries for over 20 years.

This includes technical support, installations, moves and changes, as well as application development, project management, document-writing and training.

We install and maintain Voice over IP telecomms systems and networks, like these:

Tadiran's IPx500

Tadiran Telecom’s flagship IPx500 telephony system

We also know legacy systems, like:

  • Nortel Meridian SL1-NT and -ST;
  • CustomNet Spectrum ACD;
  • NEC systems like the DK and NDK keyphone systems; and the NEAX 2400 SDS, and ICS 110, 120 and 140 PABX systems; and
  • Ericsson systems like the MD110.

We’re also pretty good with Voicemail and Electronic Messaging. We’ve worked with:

  • The AVST CallXpress family, from the early days of CX 3.3 on IBM OS/2, through to the modern-day CallXpress 8 platform
  • The award-winning OpenText RightFax; and
  • CPS Technology Group’s Integrator family of IVR and Unified Messaging products

Contact us now for help with your voice services needs.

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