Shack West – Privacy Policy

1st August 2012

Shack West values your privacy. Here’s how we collect, store and use the personal information collected from this website and regular business dealings.

How we collect information

Personal information is collected by use of forms on this website and contact with individuals through regular business dealings including but not limited to telephone, electronic mail and social networks such as Facebook, Twitter and Google+. If you contact us by any form of electronic or non electronic media, we may add you to a Contact Relationship Management (“CRM”) or similar database. If your email address has been made publicly available as a means of correspondence, we may add it to a relevant database or mailing list.

Use of “Cookies”

The Shack West website use “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by our web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Cookies are provided as a convenience to you, to tell our web server that you have returned to a specific page. Cookies help to recall specific information on subsequent visits to our web site. This simplifies the process of recording your personal information, such as your billing address, shipping address and so on. When you return to the same page on our website, the information you previously entered can be retrieved, so you can easily use the Shack West website features that you customized.

You have the ability to accept or decline cookies. Most modern web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Shack West website.

What we do with your personal information

Information collected by Shack West is used solely by Shack West. We use your information to communicate via telephone, electronic mail and social networks such as Facebook, Twitter and Google+. We also use your information to send newsletters, product updates and other information we deem relevant.

How to be removed from our lists

If you have subscribed to one of our email lists and wish to be removed, simply follow the instructions in the email. You must unsubscribe using the email account to which the email was sent in plain text. Do not use HTML as our spam filter might reject your message. If you don’t have success, please contact us via regular email or telephone.

Why we collect information

Shack West sometimes sends emails in the interest of promoting products and services, and informing customers of technical information, for example, planned service outages.

What we don’t do with your information

Shack West does not share your personal information with any other organisation regardless of their relationship with us, excepting as required by law, for example if requested by a law enforcement body such as a police force or the Australian Taxation Office.

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